He's trolling. 3 of his 6 posts have included complaints about the Arch forum.
We're sorry you had a bad experience there, but we can't concur. I've been using Linux for 8 [9?] years now, often seek generic help on the Arch forum [even though I use Gentoo and Debian] and have never had a problem, even before I had any knowledge. I have found the forums there to be quite helpful, with none of the condescension of which you speak. Maybe you don't know how to ask a good question [giving all the required information, steps you've taken, etc?]
I will add that getting into Linux isn't for everyone. First, you have to READ. When you find a problem, DON'T rush to the forum and say 'I've installed foobar, and it doesn't work. Help me.' This will surely get you a snide answer or three. Do your homework. Find what you can, try the solutions, and after you fail to fix it, tell the forum what you've already done and ask for help.
The same applies here at GOL. We don't flip off the new users, we try to *cultivate* new Linux users, but we won't *coddle* them, either. We will hold back on simply answering your question if we feel you can benefit more by doing a little research on your own. This is the Linux way, and if you understand and accept that, you will go far. If you don't, well, Windows is for you.
I remember asking a question at the Folding@Home forum that related to Linux when I was a new user, and the response came, but only halfway. Then I was told, 'I think you can find out the rest of the solution by reading the man page.' At that time, I didn't even know what a man page was; but his direction put me on the right path permanently.
The bottom line is, please take your complaints about Arch elsewhere, no one here will feed trolls. If you want to be helped, just ask us for the help you need, without the complaints, and you will be well received.
PS, this document is a bit of overkill, but a lot of the information in it is relevant. You might find parts of it helpful with getting forum questions answered better:
http://www.catb.org/esr/faqs/smart-questions.html