Star Trek Online Guide

steve723 · Aug 26, 2013

dem said:
I cannot edit my message, sorry for the double post : it seems that finally the game launched. More than 15minutes blocked on green romulan loading screen ? Is it normal ?

thank

Unfortunately All cryptic games are like that. Perhaps because wine is between gameclient.exe and Cryptics servers. Communication may not be smooth enough. Hopefully next time you play it will initialize quicker. I typically have to wait about 8 minutes. I also use ubuntu.

booman · Aug 26, 2013

Strange because I only had to wait 15 minutes the first time I logged in... after that it was much quicker. Besides games like Drakensang, I'm guessing this is typical for online games.

dem · Sep 6, 2013

Too bad I uninstalled it after this 15min problem (even on Windows, the first launch of the game is pretty long), especially now we canno't install it on ARC anymore...

I would be happy to test it with GSGL disabled, since it seems that it is THE trick on my hardware to play windows game on linux...

Matt · Sep 7, 2013

i tried loading the game, and it got stuck for 15minutes on loading after i had pressed launch then i got bored and left, this was after it was patching for 3 hours, any ideas how to fix this or should i wait it out

booman · Sep 7, 2013

Hi Matt, welcome to the forums.
Yeah the 3 hour download is ridiculous! But don't delete it yet. There is a chance you can still use the game files without having to download again.

Dem and I also had to wait 15 minutes for the initial game screen. Not sure why, but Neverwinter was the same way.
Make sure you have Internet Explorer 8 packages installed because it installs service pack 3 and msxml3 too.
I think the game launcher uses IE8 capabilities to launch and login. I wish it didn't, but that might be the case.

Also, next time you launch click "debug" instead of "run" and then a console will appear with the output of errors. Feel free to post it in the PlayOnLinux forums (remember to use code tags) and I'll take a look.

Also, do you have the Nvidia or AMD proprietary drivers installed?
Are you using 32-bit or 64-bit Linux?

Matt · Sep 7, 2013

i run 32 bit ubuntu and i dont think i have nvidia or amd, i got it workign after 25 minutes but it takes 25 minutes every time i launch it and is way to laggy to even play, i think it is probably my laptop that makes the game run so badly, thanks for the help anyway, if u ahve any solutions you might suggest please do
thanks

booman · Sep 7, 2013

What is the model of your laptop? Its gotta have some kind of video chip in it.
Chances are the laptop is too underpowered for 3D games like Star Trek Online. Are there any other games you "can" play?

Matt · Sep 8, 2013

cant play many games and that is probably the reason why, before i changed this to linux i used to be able to play this game and it was fine but now i play it and it lags way too much

booman · Sep 9, 2013

I'm guessing you had Windows before you installed Linux. Linux can work for "some" gaming on a laptop, but Wine is more CPU intensive because its running Windows processes and Linux processes. Not emulating Windows, but running stuff in the background that native Linux games don't use.
I have a feeling you can play native games better than Windows games.
PlayOnLinux and Wine require a bit more tweaking to get a game running. The cool thing with PlayOnLinux is that you can install and run different versions of Wine to test a specific game.

If you are a hard-core gamer like me and want to run High Quality games in High Resolutions, then you'll need to get a desktop with a beefy video card. Then Linux can play a lot of your PC games. Thats what I use for all of my testing. I have already tested 80+ games and even completed a few: Mirrors Edge, Hard Reset, Psychonauts, Costume Quest, Stacking, Brutal Legend.
Obviously I spend more time testing than actual playing, but I do have Windows on a few of my machines for those games that just won't work in Linux. I'm hoping to change that in the future.

Matt · Sep 9, 2013

ah ok, i will be getting a new pc soon, if you could suggest one that would cost around £500 that is good, that would be really helpful, i dont really mind about the graphics as long as the game runs to be honest

dem · Sep 9, 2013

There is also a lot of great native linux games available, and not everyone is CPU or graphics card intensive. Humbe Bundle often sells this kind of games.

booman · Sep 9, 2013

Matt said:
ah ok, i will be getting a new pc soon, if you could suggest one that would cost around £500 that is good, that would be really helpful, i dont really mind about the graphics as long as the game runs to be honest

Sure, I can definitely recommend a desktop for around $500.00
You are already saving money since you want to use Linux.
I will create a private conversation with you about the hardware.

Blze001 · Oct 3, 2013

I've run into a problem: I followed all the steps except when I logged in, there was no automatic download started and none of the games have install options available.

Thoughts?

booman · Oct 4, 2013

Yeah, we've had the same problem too. The browser won't allow you to search for Star Trek either.
I got it to work, but am not totally sure how Arc knows to install Star Trek Online.
I had similar problems with Neverwinter also, but somehow it automatically pops up to start the installation.

I checked the Star Trek Online forum and they imply that the installer is launching but is behind the Arc client.
Try this after launching Arc Client:

PlayOnLinux Configure
Wine tab
Task Manager
Right click Star Trek Online (Arc client)
Select minimize

Now can you see the launcher for installing Star Trek Online?
Note: You may have to start over with the entire process.

If you can't get this working, I'll have to install it again and verify this problem

Blze001 · Oct 6, 2013

Progress: I just redid the steps. I think the solution is to make sure you download the Arc Client from the STO page while logged in to your Cryptic account. Now to hope the rest goes smoothly.

Thanks for the prompt reply, booman. It's nice when someone stays up on their how-to comment section.

Blze001 · Oct 6, 2013

Well, closer. It installed and updated just fine, but now when I click "Engage" POL crashes.

Also, when I just had dx9d3 installed it complained about needing DirectX 9. When I installed the DirectX 9 named package, now Arc causes POL to crash after checking for updates.

booman · Oct 6, 2013

No problem.
When you say "complained" do you mean the debug? Or was there a pop-up error?
I only ever install d3dx9 and d3dx10.
All of those other d3dx9_36, _40, _46, etc are usually installed with the original d3dx9. So you don't have to install them anyways.
Feel free to post the debug output and it might give us a clue what the problem is.
Also, make sure to have proprietary video drivers installed and if you are running 64-bit operating system, make sure to install the 32-bit libraries.

I recommend posting a new thread in our PlayOnLinux section.

Blze001 · Oct 7, 2013

Ooooh, I do have 64-bit Mint... that might be the issue. I'll make a new thread if I still have issues.

As for when it crashes, it updates with no errors at all and I get the "engage" prompt to launch the game, and the POL desktop closes. The Arc client says "checking for updates" then closes the desktop, again with no error.

booman · Oct 7, 2013

Yeah, that is very odd. Sounds like its installed just fine, so don't delete anything yet.
Since you are using 64-bit OS, you'll definitely need those 32-bit libraries to run games.
Each Distro is different....

Ubuntu:
sudo apt-get update
sudo apt-get install ia32-libs

Mint:
sudo apt-get update
sudo apt-get install ia32-libs-multiarch

steve723 · Apr 25, 2014

I recently upgraded to Trusty Tar (Kubuntu). I had to reinstall STO due to HD failure requiring reinstalling linux and everything to a new HD. I have been using computers since before the PC was invented so you would think I would have thought to backup! O'well as the Vulcans would say -if the were real- those silly emotional humans again not doing things logically.

I tried installing the 32 bit library’s.

Code:

steve7233@steve7233-HP-Pavilion-dv6-Notebook-PC:~$ sudo apt-get install ia32-libs
Reading package lists... Done
Building dependency tree     
Reading state information... Done
Package ia32-libs is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source
However the following packages replace it:
  lib32z1 lib32ncurses5 lib32bz2-1.0

E: Package 'ia32-libs' has no installation candidate
steve7233@steve7233-HP-Pavilion-dv6-Notebook-PC:~$