1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Final Fantasy XIV Heavensward get black screen on launcher

Discussion in 'Crashed!' started by val981, Jan 7, 2016.

  1. val981

    val981 New Member

    Joined:
    Jan 7, 2016
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Hi,

    I just installed Linux Mint, last week. Everything works fine, but i just tried to play Final Fantasy XIV Online.

    I installed Wine, everything's ok.

    I have a windows installation with FFXIV on it, and it works on Windows.

    But when i try to launch the game with wine, by launching "FFXIVBOOT.EXE", i get on the launcher, i can login, etc, but when i must get to this page :

    http://img.finalfantasyxiv.com/lds/pc/en/en-us/images/playguide/upgrade/upgrade_06.png?1397202108

    I just have a black screen, i can't do anything... I'm so sad not to play FFXIV on Linux, i tried everything

    What can i do please ? Thanks :)
    Last edited by a moderator: Jan 8, 2016
    booman likes this.
  2. val981

    val981 New Member

    Joined:
    Jan 7, 2016
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Oops, i put : And it works on Linux

    It's : And it works on Windows :)
  3. booman

    booman Grand High Exalted Mystic Emperor of Linux Gaming Staff Member

    Joined:
    Dec 17, 2012
    Messages:
    7,485
    Likes Received:
    542
    Trophy Points:
    113
    Location:
    Linux, Arizona
    Home page:
    Welcome to GamersOnLinux!
    I fixed your "typo"

    What video card and drivers are you using?
    Are you using Wine alone or PlayOnLinux?

    I recommend PlayOnLinux of course, but Wine alone will work as well.
    Is there a chance FinalFantasy XIV is Direct X 10/11 compatible only?
  4. val981

    val981 New Member

    Joined:
    Jan 7, 2016
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Hi,

    I'm using a Radeon R9 280 TRI-X 3 GO and i installed official drivers for linux.

    I'm using wine because when i want to install manually FFXIV with PlayOnLinux, it doesn't work.

    No, FFXIV has Direct X 9 and 11, you can choose.
  5. booman

    booman Grand High Exalted Mystic Emperor of Linux Gaming Staff Member

    Joined:
    Dec 17, 2012
    Messages:
    7,485
    Likes Received:
    542
    Trophy Points:
    113
    Location:
    Linux, Arizona
    Home page:
    If you are using a 64-bit Mint, then make sure to install the 32-bit libraries. Really helps with games and PlayOnLinux.
    Use Software Installer or Synaptics Package Manager and search for ia32-libs or "multi-arch"

    ia32-libs.png

    I've also read that Gallium 9 Wine works even better with Radeon video cards.
    You may want to look for it, but I'm not sure if PlayOnLinux supports Gallium 9.

    Are you able to play any other games?
    vashin likes this.

Share This Page